Quality Assurance

NCM and N-SOS has developed a dynamic and extensive Quality Management system in order to ensure the quality and consistency of our services. Built upon our long experience in the crew management industry, our systems are approved by DNV and are ISO 9001:2008 certified for crew management and onboard training services.

In addition we have adopted and implemented the best practice guidelines established in chapter 3 of TMSA, a management tool used by Oil and chemical companies to assess the quality of crew management operations. Our operations are certified to be in compliance with MLC 2006.

Combined with a 24/7 web based personnel system, which gives clients access to all relevant data, certificates and documents for their vessels and crew, we ensure that we conduct quality operations that meet both auditing, inspection and operational needs of our clients.